Privacy Policy

Privacy Policy for https://relationship-help.thebestlocalpro.com

Introduction

Welcome to the online platform dedicated to helping relationships thrive, where your privacy matters most. At https://relationship-help.thebestlocalpro.com (referred to as “Relationship-Help,” “we,” or “our”), we are committed to protecting your personal information and ensuring a transparent data handling process. This Privacy Policy serves as a comprehensive guide to our practices regarding the collection, use, and protection of your personal data.

Scope

This policy covers all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered under the Relationship-Help brand. It is important to be aware that this privacy statement does not extend to external platforms or third-party services that you may access through links on our site. Each of these third-party entities has its own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the activities we engage in when users interact with us:

  1. Authorized User Activities: When you sign up and use our applications, services, or platforms as an authorized user, we collect and process your personal information to deliver personalized services.
  2. Website Visits: If you visit our websites, we track user interactions to improve content delivery and personalize your experience.
  3. Communication with Us: We communicate with users through various channels, including emails, newsletters, phone calls, or SMS messages, which may also involve collecting personal data for the purpose of responding to inquiries.

Personal Data Collection

Relationship-Help collects several types of personal data, all of which are necessary to enhance user experiences and improve our services:

  1. Account Information: This includes usernames, passwords, email addresses, and any other unique identifiers associated with your account on our platform.
  2. Payment Information: We process payment details when you make purchases or subscribe to our premium services, including credit card numbers, billing addresses, and payment history.
  3. Financial Data: Financial information such as bank account details (if provided) for direct billing or subscription payments is securely handled.
  4. Purchase History: Details about the products or services you acquire from us are recorded for transactional purposes.
  5. Mobile Device Identifiers: We may collect unique device identifiers, such as IP addresses and mobile phone numbers, to improve our service delivery and analytics.
  6. Location Data: With your consent, we can access location information to provide tailored content and services based on your geographic area.
  7. Feedback and Reviews: User feedback, reviews, and ratings are valuable for improving our products and services, and this personal data is collected with your consent.
  8. Social Media Information: If you connect or log in using social media accounts, we may access certain personal information from those platforms (with your permission).
  9. Product Information: Data related to the products or services you interact with on our platform, such as preferences and usage patterns, is collected for product development and personalization.

Cookies

We employ cookies, a common technology used by websites to enhance user experience and gather analytics data. Our cookies are categorized as:

  • Strictly Necessary: These cookies ensure the basic functionality of our website, allowing users to move around securely.
  • Preference: They remember user preferences for personalized content delivery.
  • Analytics: Analytics cookies help us understand user behavior on our site, providing insights for improvements.

Users can manage their cookie preferences through our Cookie Manager, giving them control over non-essential cookies.

Retention and Deletion

Relationship-Help commits to data minimization and retention only for lawful purposes:

  • Personal data is retained as long as necessary for the purpose it was collected or as required by law.
  • Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data in accordance with legal requirements.

Security Measures

We prioritize the security of your personal data and employ robust measures to protect it:

  • Encryption: We use encryption for data at rest and in transit to safeguard against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

Our services are not directed towards children under the age of 18, and we do not knowingly collect or store personal information from such individuals.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its accuracy.
  • Rectification: You have the right to request corrections if your data is incomplete or incorrect.
  • Erasure/Right to be Forgotten: In certain cases, you may request the deletion of your personal data.
  • Restriction: You can ask for restrictions on processing your data in specific circumstances.
  • Data Portability: Upon request, we will provide a portable copy of your personal data in a commonly used format.
  • Objection/Withdrawal of Consent: You have the right to object to or withdraw consent for certain types of data processing.
  • Non-Discrimination: You cannot be discriminated against for exercising these rights.

To exercise any of these rights, please contact our Privacy Team through the channels provided in this policy.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time, and we will post the updated version on our website. We encourage users to review this page periodically for any changes.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data protection questions, please contact us: