Privacy Policy

Privacy Policy

Introduction

Welcome to https://relationship-help.thebestlocalpro.com (hereafter referred to as “Relationship Help,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy covers all aspects of our website, applications, services, and products offered at https://relationship-help.thebestlocalpro.com. Please note that this Privacy Policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

  • You use any of our applications or services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You engage with us through communications, including emails, newsletters, phone calls, or text messages (SMS).

Personal Data Collection

We collect multiple types of personal data, which include:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data required for processing transactions, such as cardholder name, payment amount, and expiration date.
  • Financial Information: Your financial records may be stored securely for accounting and auditing purposes.
  • Purchase Information: Details about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses.
  • Location Data: Geographic coordinates if you choose to share your location while using our services.
  • Feedback: Comments, reviews, and responses provided by users regarding our products or services.
  • Social Media Information: Data obtained from social media platforms when you interact with our content or engage with us on these platforms.
  • Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through direct user input, interactions with our applications and services, and automated technologies, such as tracking cookies and web beacons. Additionally, third parties may share personal data with us in accordance with their respective privacy policies.

Cookies

We use cookies to enhance your online experience and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary Cookies: Essential for navigating our website and ensuring its basic functionalities.
  • Preference Cookies: Remembering user preferences to personalize content and settings.
  • Analytics Cookies: Tracking user interactions to analyze trends, administer sites, and improve performance.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, or accounting obligations. Once these purposes are satisfied, we securely delete or anonymize your personal data.

Security Measures

We have implemented robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted Communication: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 13 (or such other age as prescribed by applicable law). If you believe we have collected data from a child, please contact us at the address provided below, and we will take steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Data portability.
  • The right to withdraw consent.
  • Non-discrimination for exercising data protection rights.

To exercise these rights, please contact our privacy team at the details provided below. We will respond to all legitimate requests in a timely manner.

Changes to Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any significant changes will be posted on this page, and we encourage users to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or personal data, please contact us:

  • Email: [email protected]
  • Address: Relationship Help Privacy Team, [Address], [City], [State/Province], [Postal Code]